Energy bills can be challenging, but SELCO is here to help. Explore options that make budgeting easier, provide financial support, and help you save energy all year long.
Billing & Payment Assistance
Budget Billing
Spread your estimated annual electric costs evenly across 12 months to avoid seasonal bill spikes. This helps by giving you predictable monthly payments and easier budgeting.
Payment Plans
If you have a past-due balance, SELCO can work with you to create a payment plan that fits your budget and helps you get back on track.
👉 Contact Us to Discuss Options
Financial Assistance Programs
Low Income Home Energy Assistance Program (LIHEAP)
LIHEAP helps income-eligible homeowners and renters pay their heating costs. Weatherization assistance is also available.
Apply through:
Good Neighbor Energy Fund
A one-time grant program administered by The Salvation Army for households facing temporary financial hardship who don’t qualify for LIHEAP.
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Website: magoodneighbor.org
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Phone: 508-756-7191
👉 Visit Good Neighbor Energy Fund
Share the Warmth
Funded by generous community donations, this program helps Shrewsbury residents pay for heat, light, and hot water during the winter. Share the Warmth program allocates the total annual donations to customers in need, to help offset the cost of heat and electricity in the winter months. Applications for assistance must be filled out in person through one of our community contacts: Shrewsbury Youth & Family Services (SYFS), St. Anne’s, or the Shrewsbury Senior Center.
👉 View Program Details
👉 Donate to Share the Warmth
Income-Qualified Electric Rate (IQR)
The Income-Qualified Rate will be introduced effective March 1, 2026. This program is designed to support income-qualified residents by offering a waived “Customer Charge” on their monthly electric bills. Customers must be receiving assistance from at least one of the following programs:
- Home Energy Assistance Program (LIHEAP) administered locally by South Middlesex Opportunity Council (SMOC)
- State-aided Public housing administered by the Shrewsbury Housing Authority, or rental assistance
- Town of Shrewsbury Tax Relief Program for Personal Exemptions
Internet Assistance Program
This program is designed to support income-qualified residents by offering a substantial $20 monthly discount on any of our internet packages. Customers must be receiving assistance from at least one of the following programs:
- Home Energy Assistance Program (LIHEAP) administered locally by South Middlesex Opportunity Council (SMOC)
- State-aided Public housing administered by the Shrewsbury Housing Authority, or rental assistance
- Town of Shrewsbury Tax Relief Program for Personal Exemptions
Energy-Saving Programs
Free Home Energy Audits
Find out where your home is losing energy and discover opportunities to improve comfort and lower costs.
Connected Homes Program
Reduce energy usage during peak periods and earn incentives by allowing SELCO to briefly manage certain devices in your home.
Rebates & Incentives
Rebates are available for heat pumps, smart thermostats, insulation, EV chargers, high-efficiency appliances, and more. Income-qualified customers are eligible for Energy Star® appliance rebates such as air purifiers, washers, dryers, refrigerators, dehumidifiers & more. Income-qualified customers are also eligible for an additional rebate on electric vehicles.
We’re Here to Help!
If you’re unsure where to start or need help finding the right resources:
📞 508-841-8500
📧 customerservice@shrewsburyma.gov